Zovo Subtitle Fix
Support
Need help with Zovo Subtitle Fix or found a problem? Email support@zovo.one with a description of what you asked (in ChatGPT, Claude, or another app) and what happened. We reply within 2 business days.
Common questions
The AI app did not use it. Mention it by name in your request, for example "Use Zovo Subtitle Fix to ...".
Is my data stored? Only the files it generates for you to download, for 1 hour; then they are deleted automatically. Nothing else is stored. See the privacy policy.
What can it not do?
- SRT and WebVTT only; SSA/ASS, SUB and SBV files are not read
- UTF-8 or UTF-16 with a byte order mark; other encodings are refused with a message
- Up to 10,000 cues and 2 MB, times below 100 hours
- It does not listen to the audio: you give the offset, frame rates or two reference times
- Cue text is not changed except for the tag stripping you ask for and the escaping that WebVTT needs